All processes that belong to the distribution of finished products or services can be mapped using the SAP SD (Sales and Distribution) module, which belongs to the SAP Logistics area. The main task of the sales module is to represent the sale of products or services to business partners. To do this, SAP ERP provides several functions to help with the individual steps of sales, shipping and the final billing document. In addition, the returns process can be processed and monitored using SAP SD .
A decisive part of sales is sales. To create customer-specific quotations, SAP offers the maintenance of sales-relevant master data. However, even before the actual creation of an offer to a customer, starting with the documentation of the first customer contact, SAP supports the first specific requests for specific goods. An interface enables collaboration with marketing, which can then use the evaluated information for advertising campaigns.
After a sales order has been agreed, it is the goods on time to deliver to the appropriate customer. At this point, the sales process is very closely linked to the materials management processes.
For goods to be shipped, they are picked in the warehouse according to the order. The big advantage of SAP SD and the complete integration up to the warehouse management is that a delivery document is automatically created and all goods movements in the system can be recorded and thus accurately monitored and tracked.In this way, the material stocks can be corrected directly on completion of a delivery and posted a goods issue.
Subsequently, the customer will be billed for the service rendered. For physical goods, the invoice is generated using the delivery receipt. For services, the basis for the billing document is the sales order.The last steps of a sales process supported by SAP ERP are the monitoring of payment orders and the handling of customer complaints.
Introduction SAP and Its Sale & Distribution Module
The SAP program is an integrated business standard software product for large, as well as small and medium-sized companies to manage the individual divisions. It can be used in the following areas:
Previously, companies either had to enter data manually, which could lead to errors, or they had to design their own system, which is a very costly effort. In addition, often each subarea had its own database system, so the individual databases were not compatible. As a result, SAP developed standardized software that can be used for the various functions. SAP is an ERP software from different modules. The classic SAP R / 3 modules are essentially:
These modules are now complemented by a number of other products to the “SAP Business Suite”. These products include SAP CRM (Customer Relationship Management), SAP SCM (Supply Chain Management), SAP SRM (Supplier Relationship Management) and SAP PLM (Product Lifecycle Management).
With the module SD (Sales & Distribution) you can map the entire sales structure of a company. You can use this to directly create your outgoing invoices in the SAP system. Revenues are immediately assigned to your organizational unit and automatically posted to Financial Accounting. Incoming payments are easier and faster to allocate. Each SAP user receives an “info” access as “basic equipment”. With this access, you can access various reports (eg account statement) about the receipts and expenses of your cost centers, orders and projects.